University of Minnesota
University of Minnesota
http://www.umn.edu/
612-625-5000

Safe U.

TXT-U

What is TXT-U?

TXT-U is the University of Minnesota's mass notification text messaging system.

What can I do to make sure my cell phone number is registered with TXT-U?

To be sure you will receive TXT-U messages, verify your information by going to your TXT-U page. If your cell phone number changes, you will need to visit this page again to update your information. You will also need to verify your cell phone carrier information.

Tip: We recommend that you save 67283 and 226787 into your cell phone as a contact called "TXT-U." This way, when you receive an emergency text message from the U, "TXT-U" will appear as the sender.

How do I add numbers to my TXT-U account?

Go to your TXT-U page. You may add up to two other cell phone numbers to your account, such as a parent's, child's, or spouse/partner/significant other's.

Can I receive TXT-U messages from more than one campus?

TXT-U is in use on all five campuses of the U of M and messages are campus-specific. You are automatically registered to receive messages from the campus where you are primarily affiliated. You can, however, receive TXT-U messages from additional campuses by doing the following:

  • log in as normal to your TXT-U page
  • from the start page, click on the Groups tab (towards top, center)
  • under Official Groups, click on the group you'd like to join
  • under the Actions header, in the Group status line, click on Join

To confirm that you've joined a specific group, click on the My Groups tab and review the listing of groups to which you belong.

How do I remove myself?

Everyone is automatically registered and will have the option to unsubscribe from, or opt out of, the system. You can opt out by going to your TXT-U page and removing your cell phone number(s), or by texting "STOP" to 67283.

If you opt out of the TXT-U system you will not receive emergency text messages and will not be added back into the system unless you choose to subscribe again.

I noticed that my TXT-U page gives me options to receive email and voice mail emergency messages. If I select them, will I receive those notifications in addition to text messages?

Not at this time. The University has its own system in place to provide multiple emergency notifications. We will be exploring these additional features in the coming months to best determine their use at the University of Minnesota.

When will the University send me emergency messages using TXT-U?

TXT-U messages will be sent only when a dangerous condition exists on campus or for campus closures due to weather. You will receive emergency text messages from the campuses you have registered for.

Does TXT-U cost anything to use?

The University does not charge you for the TXT-U service. However, your cell phone carrier may charge you to receive text messages, so check your plan. If you have unlimited text messages, you will not be charged. Standard text messaging rates apply.

Will all cell phone carriers deliver TXT-U messages?

The University is using a service provider that works with all major cell phone providers. Text messages will be sent to your carrier for delivery to your phone. The exceptions are Google Voice, TextFree, and other such numbers. List your actual cell phone number instead.

Is TXT-U reliable?

TXT-U is an extremely reliable emergency text messaging notification system. However, due to carrier restrictions, signal limitations, and other factors, the University cannot guarantee that all phones registered for TXT-U will promptly receive every message sent.

I don't use text messages. Other than TXT-U, how else does the University broadcast emergency information?

With a five-campus system as large as the University of Minnesota's, no single method of communication can effectively reach everyone during an emergency. TXT-U is one of many tools the University uses to distribute emergency information. Other tools include:

  • Tone Alert radios (not in use in Rochester)
  • On-the-ground public safety personnel
  • Campus-wide email
  • The University home page and campus websites
  • Campus-wide outdoor public address systems (coming soon to Duluth)
  • University of Minnesota Facebook page
  • University of Minnesota Twitter
  • Digital Signs throughout campuses

The University's goal is to communicate emergency information in many different ways to ensure that the most people receive notification as quickly as possible.

What do I do when I receive a TXT-U emergency notification message?

TXT-U messages will give you instructions. If you are in class, tell the instructor about the message so she or he can announce it to others.

Where can I get more information or assistance?

Contact dem@umn.edu or 612-625-8047. Be sure to include your name, U of M email address, and your cell phone number in your message.