University of Minnesota
University of Minnesota
http://www.umn.edu/
612-625-5000

Safe U.

SAFE-U

What is SAFE-U?

SAFE-U is the University of Minnesota's mass notification text messaging system. It uses the Everbridge platform and allows the University to effectively communicate with our students, staff, faculty, and visitors in emergency situations.

What can I do to make sure my cell phone number is registered with SAFE-U?

If you received TXT-U messages in the past, you have been automatically opted into SAFE-U.

Tip: We recommend that you save 89361 and 87844 into your cell phone as a contact called “SAFE-U.” This way, when you receive an emergency text message from the U, “SAFE-U.” will appear as the sender.

How do I add numbers to my SAFE-U account?

Contact update-safeu@umn.edu to add numbers or update your phone number.

Can I receive SAFE-U messages from more than one campus?

SAFE-U is in use on all five campuses of the U of M and messages are campus-specific. You are automatically registered to receive messages from the campus where you are primarily affiliated. If you have a need to receive messages from additional campuses, send a request by email to update-safeu@umn.edu.

How do I remove myself?

You have the option to unsubscribe from, or opt out of, the system. To opt out of receiving notifications, send an email to update-safeu@umn.edu.

If you opt out of the SAFE-U system you will not receive emergency text messages and will not be added back into the system unless you choose to subscribe again by emailing update-safeu@umn.edu.

When will the University send me emergency messages using SAFE-U?

SAFE-U messages will be sent only when a dangerous condition exists on campus or for campus closures due to weather. You will receive emergency text messages from the campuses you have registered for.

Does SAFE-U cost anything to use?

The University does not charge you for the SAFE-U service. However, your cell phone carrier may charge you to receive text messages, so check your plan. If you have unlimited text messages, you will not be charged. Standard text messaging rates apply.

Will all cell phone carriers deliver SAFE-U messages?

The University is using a service provider that works with all major cell phone providers. Text messages will be sent to your carrier for delivery to your phone. The exceptions are Google Voice, TextFree, and other such numbers. List your actual cell phone number instead.

Is SAFE-U reliable?

SAFE-U is an extremely reliable emergency text messaging notification system. However, due to carrier restrictions, signal limitations, and other factors, the University cannot guarantee that all phones registered for SAFE-U will promptly receive every message sent.

I don't use text messages. Other than SAFE-U, how else does the University broadcast emergency information?

With a five-campus system as large as the University of Minnesota's, no single method of communication can effectively reach everyone during an emergency. SAFE-U is one of many tools the University uses to distribute emergency information. Other tools include:

  • Tone Alert radios (not in use in Rochester)
  • On-the-ground public safety personnel
  • Campus-wide email
  • The University home page, MyU and campus websites
  • Campus-wide outdoor public address systems
  • University of Minnesota Facebook page
  • University of Minnesota Twitter
  • Digital signs throughout campuses

The University's goal is to communicate emergency information in many different ways to ensure that the most people receive notification as quickly as possible.

What do I do when I receive a SAFE-U emergency notification message?

SAFE-U messages will give you instructions. If you are in class, tell the instructor about the message so she or he can announce it to others.

Where can I get more information or assistance?

Contact update-safeu@umn.edu or 612-625-8047. Be sure to include your name, U of M email address, and your cell phone number in your message.